TRIPMULE PRIVACY POLICY

At TripMule, we care about your privacy. We will make sure that we handle your personal information safely and responsibly. The following Privacy Policy applies to information collected through the TripMule website. Please review this Privacy Policy periodically as we may update it from time to time. This Policy was last revised on November 1, 2014.

Third party merchants

If you make a purchase from a Merchant whose link originates from our Site or a Merchant catalog or website "presented by" our Site the information you provide to that Merchant, such as your credit card number and contact information, is provided to the Merchant and NOT to TripMule. Providing this information to the Merchant allows the transaction to take place. Please note that the Merchant may, if you do not specify to the contrary, share your name and postal and email addresses with third parties, including TripMule. You should also know that these Merchants have their own privacy policies and data collection practices and are not covered by the TripMule Privacy Policy. We do not have any control over and therefore take no responsibility or liability for these independent policies. For more information regarding Merchants appearing on our Site or other Merchants who send catalogs or host websites "presented by"the Site and their privacy policies, please see the Merchant's website or contact them at the contact information provided on their website/catalog. Merchants that have links on the Site may collect personally identifiable information about you. The information practices of these Merchants are not covered by the TripMule Privacy Policy.

Information collection

Information You Provide.

We may collect and store information that you voluntarily supply to us while on our Site. This may include information that can be used to contact or identify you, such as your name, email address, or postal address. Some examples of this type of information include information that you electronically submit when you make a Trip Request, register as a Travel Agent for this Site, contact us with questions or participate in contests, surveys or sweepstakes, information that you post on blogs, discussion forums or other community posting and social networking areas on our Site, and information that you electronically submit when you complete an online registration form to access and use certain features of our Site.

Location Information.

We may collect location information (e.g., city and postcode) that you provide. Certain devices and browsers contain unique identifiers that can be used to identify the geographical location of the device. When you use such a device or browser to access our Site, your device and/or browser may automatically collect and/or transmit your location information. We also may collect GPS information from the device if the device transmits it.

Other Information

We may also collect and store information through a variety of automatic technologies, such as browser and flash cookies, pixels and web beacons about your use of our Site, including device identifying information such as IP addresses, MAC address or other device-specific alphanumerical ID numbers, the make and model of your device, the wireless provider associated with your device, how many times a particular page within the Site is visited, which features the users interact with, and your device or computer's connection to the Internet. If you choose to connect to our Site through a social network such as Facebook, we may automatically collect your profile information. These things allow us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use "cookies" and other similar technologies on the Site. Cookies are small files that are placed on your hard drive for record-keeping purposes and to enhance your experience with the Site. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. This Site also may use web beacons (single-pixel graphic files also known as "transparent GIFs") to access cookies and to count users who visit the Site or open HTML-formatted email messages.

How Information is Used

We use the information we collect from you while you are using the Site in a variety of ways, including, for example, for the purpose for which the information was submitted, to process your registration request, to provide you with services and communications that you have requested, to send you email updates and other communications, customize features and advertising that appear on the Site, to deliver our Site content to you, to measure Site traffic, measure user interests and traffic patterns, and to improve the Site and the services and features offered via the Site. We may use location information, either information you provided by you or information automatically collected, in order to provide you with content, services and advertising that is relevant to your geographic area. We may combine information we collect from you while you are using our Site with information that we collect from other sources to customize features, content and advertising that appear on our Site. In addition, we may use any information submitted by or collected from you via the Site for any purpose related to the Site, including to contact you for customer service purposes, to inform you of important changes or additions to our Site or the services offered over our Site, and to send you administrative notices and any other communications that we believe may be of interest to you. Your Choices. When we request information from you on the Site, you may always choose not to provide us with that information. But if you decline to supply or provide us with certain information while using the Site, you may not be able to use or participate in some or all of the features offered through the Site. If you want to limit the information that is automatically collected while you use our Site, most Web browsers allow you to disable certain functionality or set certain privacy setting. If you choose to disable cookies or turn off other functionality, you may not be able to use or participate in some or all of the features offered through the Site.

How Information is Shared

Sharing with Affiliates, Partners and Third Party Service Providers.

We may provide your information to our affiliates or to third parties, including our third party service providers and contractors, for purposes related to Site administration and other services. We may also make some content, products and services available through our Site through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner.

Sharing Information with Third Parties for Advertising and Other Promotional Purposes.

We may use third-party service providers to target and serve some of the advertisements you see on the Site. We may share technical or aggregate information, such as type of pages viewed and categories of interest, from our Site with these service providers and advertisers for their use in displaying ads on our Site. These third party providers and advertisers may use their own browser or flash cookies, web beacons and similar technologies to collect technical information (such as device unique identifier, IP address, MAC address, browser type, pages visited, and location information) from users of the Site that is generated automatically as a user views or interacts with an ad. These service providers may use that information, sometimes in conjunction with similar information gathered through other websites and other sources, to deliver advertisements on this Site, and on other websites. Unless you affirmatively provide information within an ad, the data collected in connection with the ads, ad serving and ad targeting on our Site does not include your name, address, email address or telephone number, but it may include the device unique identifier, IP address, MAC address and location information of your computer or device. The use and collection of information by third-party advertising service providers is governed by the relevant third party's privacy policy and is not covered by our Privacy Notice

Sharing with Third Parties for Other Purposes.

Please be aware that we may occasionally release information about our visitors if required to do so by law or if, in our business judgment, such disclosure is reasonably necessary: (a) to comply with legal process; (b) to enforce our Terms of Service; or (c) to protect the rights, property, or personal safety of our Site, us, our affiliates, our officers, directors, employees, representatives, our licensors, other users, and/or the public. Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or our Site is acquired by another company, information about our Site users may be among the transferred assets.

Information You Post to Blogs, Discussion Forums and Other Community Posting or Social Networking Areas

Please keep in mind that whenever you voluntarily make your personal information or other private information available for viewing by third parties online - for example on blogs, discussion forums, including forums for feedback, reviews and ratings with respect to your experiences in using our services and those of travel agents and travel suppliers, or other community posting or social networking areas of our Site - that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Children's Privacy Statement

This site is not intended for children under the age of 18. We do not knowingly collect any Personal Information from a child under 13. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 13 as part of the Site, we will delete such information from our records.

How To Make Changes to Your Information

If you are a registered as Travel Agent for this Site, you can make changes to your account information by logging in to the Site and using the tools available via the Site. If you are a registered user or have made a Travel Request, you can also log in to your Profile and use the tools available via the Site to make the necessary changes.

Changes to this Privacy Policy Statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the privacy page of our Website to notify you of these changes, and the revised Privacy Policy will apply to all of your personal information that we have on file, provided, however, that we will continue to honour any past requests not to share your information with third parties. You should check our Website periodically for more information on how we use the data we collect. If there is a material change in the manner we use data we collect, we will update this Privacy Policy to reflect these changes.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@tripmule.com.

Contact us

To contact us for any reason, including a request to be added to or taken off a list, or if you have any concerns or questions, please contact us:

By postal mail:
TRIPMULE
258 Kingsland Road
London, E8 4DG
UK
By email: info@tripmule.com